Quick Summary: 8kbest takes your privacy seriously. We collect only the data necessary to provide our services, we never sell your information, and we always give you full control over your data.
1 Introduction
8kbest (referred to as "we", "us", or "the platform") places the highest importance on user privacy. This Privacy Policy explains what information we collect when you use the 8kbest website or app, how we use it, and how we keep it safe.
This Privacy Policy is an integral part of our Terms and Conditions. By using any 8kbest service, you are considered to have fully agreed to this Privacy Policy. We believe your personal information is your asset — and protecting it is our responsibility.
Millions of users in Bangladesh trust 8kbest every day. To honour that trust, we follow international standards for data protection.
2 What Information We Collect
We collect two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
Information You Provide Directly
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Address Information | Division, district, upazila | Complete Account Verification & KYC |
Automatically Collected Information
- Device Information: Device type, operating system, browser version.
- Log Data: IP address, login timestamps, and page visit history.
- Usage Data: Which games or betting markets you spend the most time on.
- Cookie Data: Session cookies and preference data (see details below).
- Location Data: Approximate location (derived from IP address), not precise GPS.
3 How Your Data Is Used
8kbest uses the data it collects solely for the following purposes:
- Account Management: Registration, login, password reset, and account verification.
- Service Delivery: Operating all gaming services including betting, lottery, and jackpots.
- Financial Transactions: Processing deposits, paying out winnings, and issuing bonuses.
- Customer Support: Resolving your issues and providing support.
- Security: Fraud detection and platform security.
- Promotional Communications: Keeping you informed about bonuses, promotions, and updates (you can opt out at any time).
- Legal Obligations: Responding to lawful requests from government or law enforcement authorities.
We never sell your data to third parties or share it with advertisers without your consent.
4 Cookie Policy
Cookies are small text files stored in your browser. 8kbest uses the following types of cookies:
- Essential Cookies: Required for the platform to function properly. Maintains login sessions and stores security tokens.
- Functional Cookies: Remembers your preferences such as language and layout settings.
- Analytics Cookies: Helps us understand how long you spend on each page so we can improve our services.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause parts of the platform to not function properly.
5 Data Retention Period
8kbest retains your data in accordance with the following policies:
- Active Account: All data is retained for as long as your account remains active.
- Closed Accounts: Retained for up to 5 years after account closure for legal compliance purposes.
- Transaction Records: Financial transaction data is retained for up to 7 years.
- Log Data: Up to 12 months.
- Support Conversations: Deleted 3 years after the issue is resolved.
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.
6 Sharing Data with Third Parties
8kbest does not generally share your data with third parties. However, sharing may occur in the following limited circumstances:
- Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data necessary to process transactions.
- Identity Verification Services: Licensed verification providers for completing the KYC process.
- Legal Obligations: In response to a court order or a lawful request from a government authority.
- Business Transfers: In the event of a change in company ownership — you will be notified in advance.
⚠️ Confirmation: 8kbest never sells your data to advertising companies, data brokers, or marketing agencies.
7 Security Measures
8kbest employs multiple layers of security to protect your data:
- SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
- Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
- Two-Factor Authentication (2FA): OTP verification for an extra layer of security.
- Firewall & Intrusion Detection: 24/7 security monitoring system.
- Restricted Access: Only authorised staff can access data, and only to the extent required.
- Regular Security Audits: Regular security audits are conducted to identify and address system vulnerabilities.
That said, no system on the internet is completely infallible. In the event of a security breach, we will notify all affected users within 72 hours.
8 Your Rights
As an 8kbest user, you have the following rights over your own data:
To exercise these rights support@8kbest.imto send us an email. We will respond within 30 days.
9 Children's Privacy
8kbest is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
⚠️ For Parents: If you believe your child has created an account on 8kbest, please contact us immediately. We will close the account and delete all associated data.
10 Privacy Policy Updates
8kbest may update this Privacy Policy from time to time. For any significant changes:
- A clear notice will be published on the platform.
- You will be notified directly at your registered email address or mobile number.
- You will be notified at least 14 days before any changes take effect.
- The "Last Updated" date at the top of the page will be changed.
Continued use of the platform after any changes will be considered as your acceptance of the updated Privacy Policy.
11 Contact
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us: